Shop Supervisor/Sales Assistant - Berwick upon Tweed.

Looking for an exciting, Challenging job opportunity in Retail? We are currently looking for a Shop Supervisor/ Sales Assistant in our Berwick Outlet/Warehouse. This is a new and exciting opportunity to work within and help us develop our expanding Berwick outlet. 

The Role:

  • To supervise the Shop Floor and sales staff to ensure the smooth, efficient running of the store.
  • Serving customers within our store, using computer systems to fulfil customer orders by selecting correct items and quantities of stock whilst accurately completing monetary transactions
  • Ensuring the shop remains a Safe and fun place for our customers to visit.
  • Take responsibility for absolutely everything in the store, from general cleaning and housekeeping to customer satisfaction, stock control and displays.
  • Ensure Great Customer Service is given at all times.
  • You will deliver the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership
  • You will have key holder duties and be responsible for the security of stock and monies within the store
  • Assist the general Manager in all aspects of Retail Management and provide cover in their absence
  • You will also be required to work within our warehouse fulfilling website orders
  • Utilizing the Back Order process to acquire stock when required, to fulfil a customer order
  • Process returns and refunds as required in line with company procedures.
  • Assist in the receipt, checking, location and movements of stock, both in and out, using the stock movement system to maintain a high level of accuracy at all times.
  • Receiving and processing deliveries in a timely manor, allocating stock to orders and replenishing stock on the shop floor.
  • Actively managing stock to maintain minimum levels whilst preventing overstocking.
  • You will also take a proactive role in developing our Berwick outlet by suggesting new product lines and services that we can offer to our customers


About You

  • This roles is ideal for someone with extensive sales assistant experience and some basic supervisory experience or someone with assistant manager or manger experience.
  • You should be a people person with a desire to help people and deliver great service.
  • You must be able to work on your own initiative and be proactive in your approach.
  • You should be a hands on and willing to get stuck in wherever needed.
  • You should have a Positive, outgoing personality with a passion to succeed
  • Be highly organized, structured and pro-active
  • Be Commercial aware and able to drive sales and profitability

 

General Details:

  • Anticipated 12-16 hrs per week
  • Pay Varies depending on performance, Age, experience and expertise. Anticipated £6.31-6.50 per hour
  • You will be working most Weekends, Saturday and Sunday
  • Opening times Monday to Friday 9-8, Sat 9-6, Sun 10-4. It is essential that the successful candidate is flexible to work within these hours.
  • Location - Berwick upon Tweed
  • To Apply for the Job you need to send your:
    • CV,
    • References and
    • 5 reasons why you think you’ll be great for this position.
    • Include any related experience

    Email your application to: info@direct-pets.com.

    Alternatively please apply in writing to

    Direct-Pets
    Unit 3-1 Windmill Way East
    Ramparts Business Park
    Berwick Upon Tweed
    Northumberland
    TD15 1TU

    Warehouse

    Sales Assistant